Privacy Policy & Data Protection

When you book an appointment, receive consultation, or purchase oral care products through DentoSmile, we may collect the following information:

• Personal Identification (Name, Age, Gender)
• Contact Details (Phone Number, Email Address)
• Dental & Medical History (Allergies, Past Treatments)
• Digital Dental Records (Intraoral Scans, Digital X-Rays)
• Appointment Schedules & Attending Doctor Notes
• Transaction & Payment Receipts (Excluding raw card numbers)

We collect information strictly for legitimate medical and diagnostic purposes, including:

• Formulating accurate diagnostic plans, restorative prescriptions, and surgical treatment roadmaps.
• Sending automated WhatsApp and SMS confirmations, treatment reminders, and electronic digital receipts.
• Fulfilling orders placed via the DentoSmile Oral Care Store.
• Ensuring patient safety, emergency triage, and post-operative care monitoring.

Information is only shared under explicit clinical necessities:

• Authorized Dental Prosthetic Laboratories (for custom crown/bridge and aligner manufacturing).
• Medical Insurance Reimbursement (only upon patient authorization and formal claims processing).
• RBI-Authorized Payment Gateways (Cashfree, Razorpay, PhonePe) for secure SSL 256-bit encrypted transactions.

All digital patient records, prescriptions, and financial invoices are stored in encrypted databases protected by role-based access control. Only authorized clinical practitioners and attending doctors have access to sensitive diagnosis sheets.

Under Indian law and healthcare regulations, you retain full rights to:

• Request a copy of your complete dental treatment chart, prescriptions, and digital invoices.
• Update or correct personal phone numbers, names, or emergency contacts.
• Opt out of non-critical appointment reminders anytime by messaging our clinic desk.